At bysuryavanshi.com, we’re dedicated to providing you with a seamless shopping experience for our premium furniture, and that includes free shipping. Here’s what you can expect from our shipping process:
- Processing Time: Once you’ve placed your order, please allow us 3-5 business days to process and prepare your items for shipment. We’re committed to ensuring your furniture reaches you in pristine condition.
- Delivery Time: Following processing, our standard shipping typically takes 5-10 business days for your furniture to arrive at your doorstep. We work diligently to minimize delivery times and keep you informed throughout the process.
- Tracking: We provide order tracking information, allowing you to monitor the progress of your shipment as it makes its way to you.
Your satisfaction is our priority at bysuryavanshi.com. We aim to ensure that you are delighted with your furniture purchase. Here are our returns guidelines:
- Eligible Returns: We accept returns only for items that are delivered damaged or if you receive the wrong item. If you encounter any of these issues, please contact our customer support team within 3 days of receiving your order.
- Return Process: To initiate a return, please reach out to our customer support team at firstname.lastname@example.org . They will guide you through the return process and provide you with a Return Authorization (RA) number.
- Return Condition: Items must be returned in their original packaging and in the same condition in which you received them. Please ensure that all components, including hardware and accessories, are included.
- Refund or Replacement: Once we receive and inspect the returned item, we will process your refund or arrange for a replacement, depending on your preference and item availability.
- Return Shipping: In the case of eligible returns, we will cover the return shipping costs. Our team will provide you with instructions for the return shipping process.
Please note that bysuryavanshi.com reserves the right to refuse returns that do not meet our policy guidelines or for items returned without prior authorization.
If you have any questions or require assistance with your order or return, our dedicated customer support team is here to help. You can reach us at email@example.com.
Thank you for choosing bysuryavanshi.com for your furniture needs. We look forward to serving you with quality products and exceptional service.